When signing up for your Rain account, you will be required to verify your email address. This is done to initiate the two-step verification and provide greater assurances on your identity.
Email verification emails are sent from [email protected] to your email address within a few minutes of signing up. If you have not received the verification email, try the following options:
Check your Spam/Junk folder. Make sure you also add [email protected] to your whitelisted emails/address book.
Confirm that the email address you submitted contains no typos. If you find a typo, you can click Change the email address.
If you still have not received the verification email in your inbox, you can click Resend email. A new email with a new verification link will be sent to your email address. Make sure to click the most recent link.
If you tried the steps mentioned above and are still unable to verify your email address, please send an email to [email protected] and our team will assist you.
Rain is a cryptocurrency platform in the Middle East, headquartered in the Kingdom of Bahrain. We are licensed and regulated by the Central Bank of Bahrain (CBB). Rain enables you to buy, sell, and store bitcoin and other cryptocurrencies, in a regulated, secure, and compliant way.
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For general inquiries, customers with Personal Accounts can contact us by submitting a ticket.
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